Mohit is an Experienced industry professional with a strong track record of driving business results through business transformation, technology execution, and talent development. Skilled in building and leading high-performing teams, creating customer-focused business units, and optimizing organizational capabilities.

In the current role at Guardian India, he is accountable for leadership and management oversight across the Gurgaon and Chennai delivery centers for underwriting, policy administration, customer services and claims across Group Benefits, Wealth and Protection. Contributes to organizational growth as the India custodian for consumer-focused service delivery, aligning India objectives with the enterprise strategy (Journey to 2030) and business priorities. Builds an engaged, resilient, metrics-driven organization while fostering a culture of engagement, accountability and shared success. A strong champion of change, skilled at articulating the needs and outcomes of transformation.

His areas of expertise include global shared services, insurance, benefits administration, collections, customer relationship management, business transformation, and employee engagement. Known for leadership competencies such as integrity, communication, talent management, decisiveness, and outcome orientation. Professional journey includes leadership roles at Mercer (Partner, Global Operations & Shared Services; Partner, Operations Leader – India), Hewitt (Business Group Manager; India Operations Leader), GE Capital International Services (Manager to Vice President, Collections), American Express (Senior Associate, Credit & Collections), and Oberoi Towers (Front Office Reception). Holds a Bachelor of Commerce degree from Mumbai University and is certified as a Six Sigma Black Belt.